Clinic Director

In order to be considered for any vacancy within the Kickapoo Traditional Tribe of Texas, an application must be completed. If you are among the qualified candidates, you will receive a call or email from one of our coordinators to schedule an interview. Once your application is completed, please send it to the Human Resources Department at HR@ktttribe.org.

Job Description 

Position:                              Clinic Director                      

Supervisor:                         Health and Human Services Administrator        

Division:                              Health and Human Services

Department:                        Kickapoo Community Health Center

Responsibilities: 

The Clinic Director is responsible to help develop a culture that emphasizes collaboration, accountability, and performance with a shared vision for the future. To achieve this, the Clinic Director will emphasize employee retention and engagement with a deep respect for culture. They will direct and implement the clinic’s mission statement and strategic plan to achieve agreed-upon strategic and financial goals. They will continually develop and update organization design, management, and processes for maximum productivity, efficiency, and cost effectiveness. The Clinic Director will ensure that the clinic is in compliance with regulatory agencies, governing health care delivery, and the rules and regulations of accrediting bodies. The Clinic Director will provide management and administrative oversight of the medical department, Purchase Referred Care (PRC), dental department, and the business office. 

Essential Duties and Responsibilities include the following: 

Under the direction of the Health and Human Services Administrator, the Clinic Director will:

• Communicates routinely with staff, department supervisors and administration.
• Ensures maintenance, safety and cleanliness of the health center through collaboration with the KTTT Maintenance Director or delegate.
• Ensures that monthly mileage for use of program GSA vehicles is reported in a timely manner and as requested.
• Maintains confidentiality, security and integrity of patient data (PHI) and information according to privacy regulations, including HIPAA
• Consistently provide operational updates to Community Services Administrator when requested through written report.
• Manage clinic staff on day-today operations.
• Assures that all clinical records are maintained to meet HIPAA, program policy, AAAHC and other National Standards when required.
• Consults with individual Managers, Directors and any other management staff regarding operational issues.
• Coordinates and maintains accreditation through The Accreditation Association for Ambulatory Health Care (AAAHC) and other accrediting programs (FQHC).
• Develops proposals and plans to achieve clinic objectives; monitors plans to ensure ongoing compliance with regulatory agencies and standards.
• Employee must consistently be courteous to patients, staff and visitors.
• Ensure the protection of confidential patient information; guide staff in using good judgement in sharing confidential information in a manner that is consistent with patient care and current laws and regulations (HIPAA).
• Is responsible for the daily clinic administrative operations, while working closely with the Medical Director and Director of Nursing insuring quality patient care.
• May assist the Purchase and Referred Care (PRC) program with reviewing and approving invoices in the absence of the Manager. Management.
• Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
• Participates in clinic performance improvement activities to measure, assess and improve the quality of patient care.
• Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
•  Prepares monthly reports of outcomes and resolutions. Assists in the development of Customer Service training programs.
• Provide grant management ensuring that reports are timely submitted, objectives are being met, and other grant compliance.
• Provides staff supervision as required and written staff evaluation; when required, will address staff personnel issues according to HR Employee Handbook.
• Responsible for financial management, which includes budget planning, expense control and revenue generation.
• Review and respond to staff leave request and approves staff timesheets through KRONOS.
• Reviews administrative policy and procedure manuals annually to ensure compliance with clinic goals and objectives.
• Reviews patient complaints; tracks and analyzes patient satisfaction surveys; coordinates responses to complaints and drafts written response for approval by the Community Health and Human Services Administrator.
• Serves as a member of the KCHC Management Team providing input as it relates to topics of program development, policy creation and changes, annual strategic planning, and other management functions.
• Serves on committees as required.
• Through collaboration with program Managers coordinate and ensure effective and appropriate education, training and professional development of staff; assess overall training needs of staff and develop and implement training programs that meet the needs of the clinic and regulatory requirements.
• Will coordinate clinic operations and activities to ensure proficiency and quality service is delivered within the sections of the clinic, ensuring compliance with regulations and standards.
•  Will work collaboratively with the Management team and other staff to actively support and carry out the mission, goals and objectives of the KCHC.
• Other duties as assigned within the scope of work of the Clinic Director.

Education/Experience Requirements: 

Minimum Qualifications: Bachelor’s degree in business administration, Healthcare Management, Human Services or other compatible degree.

A minimum of five years’ recent experience in healthcare management working in a FQHC or HRSA clinic setting. Proven professional experience (minimum of 5 years) in senior leadership roles.

Familiarity with industry specific regulations, trends and best practices. 

Preferred Qualifications: Master’s degree in business administration, Healthcare Management, Public Health, Hospital Administration, , Finance or other compatible degree. Knowledge of Kickapoo culture and/or language preferred but not required. 

Native American preference is observed: 

KTTT recognizes preference for KTTT tribal members and qualified Native American tribal members including preferential treatment in recruitment, hiring, promotions, layoffs and reductions in force so long as they meet minimum job qualifications.