Receptionist

In order to be considered for any vacancy within the Kickapoo Traditional Tribe of Texas, an application must be completed. If you are among the qualified candidates, you will receive a call or email from one of our coordinators to schedule an interview. Once your application is completed, please send it to the Human Resources Department at HR@ktttribe.org.

Job Description 

Position:                              Receptionist

Supervisor:                         ECLLC Office Manager (or designee)

Division:                              Tribal Education Administration

Department:                        Kickapoo Tribal Education Administration

Responsibilities: 

Greet visitors, controls access to entry and exit at center, must maintain post a front desk answer the telephone, screen/direct calls, take and relay messages.  Provide information to employees, applicants, and vendors. Collaborate with site-based leadership to provide assistance to include calendaring, screening calls, planning, coordinating and scheduling needs. Provide directions and help visitors reach office or other location.

Essential Duties and responsibilities include the following: 

• Greet families, children, visitors, and staff in a friendly and professional manner.
• Monitor and manage visitor sign-in/sign-out procedures and ensure proper identification is checked.
• Provide clear, timely communication to parents and guardians regarding schedule changes, events, and policies.
• Distribute newsletters, forms, and program information to families as needed.
• Maintain front office and reception area, ensuring cleanliness and organization.
• Attend professional development to remain current with federal and state special education guidelines.
• Conduct morning, lunch, and afternoon duties during assigned times.
• Provide KTTT parents and communities with resources, support, parent education and referrals.
• Answer telephone, screen and direct incoming phone calls while providing basic information when needed.
• Take and relay messages effectively and accurately.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Transfers phone calls to designated departments after the appropriate screening process has been followed.
• General administrative and clerical support such as, filing, photocopying, faxing etc.
• Schedule, maintain, confirm and update appointment calendars when requested.
• Post Information and Flyers approved by Administration.
• Maintain databases up to date in the information and bulletin boards as assigned.
• Communicate verbally and in writing to answer inquiries and provide information.
• Coordinate the flow of information both internally and externally.
• Responsible for creating front office supply order and relaying information to the appropriate parties for ordering.
• Responsible for helping maintain clean and orderly work rooms and ensure all center copiers have paper every morning.
• Additional duties as assigned.
• Perform such other tasks as may be assigned from time to time by supervisor.

Education/experience requirements: 

Minimum Qualifications: A high school diploma or equivalent with experience in a professional or customer service environment. 

Preferred Qualifications: A minimum of 40 college credit hours with an emphasis on education or a related discipline is preferred, or alternatively, at least two years of experience in a professional or customer service environment.

Disqualifying Criteria:

Regulations implementing the Indian Child Protection and Family Violence Prevention Act require an individual to be denied employment if he or she has been convicted of any felony, or any two or more misdemeanor offenses, under Federal, State, or Tribal law involving crimes of violence, sexual assault, molestation, exploitation, contact or prostitution, crimes against persons, or offenses committed against children.

Non-tribal preference is observed:

Due to specific programmatic or funding requirements, preference will be given to non-tribal applicants for this position. Tribal affiliation may be verified during the hiring process to ensure compliance with applicable grant or funding guidelines.